Zoho Services
Wanting to get started with using Zoho? Or looking to elevate an existing account to the next level? Whatever your situation, we can help. FWRD is zoho certified and delivers a full-zoho solutions set to transform your software usage experience. Our team scope, plan, migrate, implement, integrate, test and train, offering support throughout the project and beyond. Consider FWRD a one-stop transformational shop on standby to overhaul and refine your entire business operations.
Zoho Software
Zoho is a comprehensive suite of 50+ business centric software applications built around their core CRM solution. FWRD excels at establishing the unique requirements of your business and tailoring the Zoho system to match. Every software implementation is unique to its business case, requiring knowledge, experience, and creativity from your Zoho product consulting partner. We’ll configure, customise, develop and automate to ensure your business utilises the software to its maximum potential.
One Way Forward
Some of Our Client Reviews
Some of Our Client Reviews
Trent Nolan
Nolan Insurance
We approached the FWRD team to review our business processes and build a custom CRM system and policy management application for our claims functions. The team went the extra mile to understand our business operations and diligently mapped-out our existing processes and provided a fantastic solution for us which makes our day to day tasks so much easier.
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Aimee Miller
Expressions
I have worked with FWRD since 2019 and can attest that their professionalism is impeccable. We have found them to be supportive and incredibly responsive to our business requirements. The teams extensive knowledge of Zoho functions, capabilities and operations is an asset to any business.
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Oliver Tadd
Energenie
Implementing Zoho with FWRD has allowed us to reduce the number of staff who process orders and invoices. In total, the ROI on implementing a full-scale software solution will be under 18 months and has greatly improved the operational efficiency of the business thanks to FWRD's Zoho expertise.
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Aaron Blackman
Aaron Blackman
The team at FWD are excellent. From day to day Zoho support, to complex solution implementation, we always receive fast and effective support giving us the ability to scale as needed.
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Mel Pugliese
Little Green Pharma
We are absolutely thrilled with the exceptional services provided by FWRD. Their Zoho expertise has proven to be an invaluable asset, transforming the way we operate. FWRD has streamlined our processes which in return saved us valuable time and enabled us to offer better customer service. I can wholeheartedly recommend FWRD to anyone needing assistance with Zoho.
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Andy Sharpe
SongDivision
FWRD has been a game-changer for our business. Frances and her team bring exceptional expertise in Zoho and business processes, helping us streamline and automate our sales operations. Their training and support through Zoom sessions, recorded videos, and clear documentation have been outstanding. Communication is always timely and professional, and their system ensures everything is well-organized and accessible.
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Elodie Tran
Calla Property
FWRD have demonstrated the skill & knowledge required to implement a bespoke Zoho solution for Calla Property and provide us with ongoing training & support. It was clear from the initial Process Mapping Session the impact FWRD could have on our organisation.
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Claude-Francois Sookloll
Energy Advance
We've developed a great partnership with FWRD and their dedication to understanding exactly what we require is second-to-none. The online portal that we needed was very nuanced and we thought that it was going to be a headache trying to translate our needs into a system that was super-efficient and market-leading in its effectiveness and simplicity.
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Gary Dickinson
Corporate Business Loans
Frances immediately understood our business model and instilled confidence right from the start. The solution they designed for us was packed with automation and bespoke to how we work, the entire process was 'mind blowing'. It has given our customers the best possible experience and us enjoyable profits.
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Georgina Cheeseman
Changing Planet Solutions
As a company working in the fast-changing industry of sustainability, we have very complex and varied needs. Frances and her team have been instrumental in not only assessing our processes but being able to suggest better ways to move forward using their expertise in Zoho. We only wish we'd found them sooner!
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Gary Collins
T25 Group
We engaged FWRD to develop our Zoho CRM following an initial discovery where we’d been really impressed with the way they worked with us to map out our operational processes. The work FWRD has completed on our CRM has helped us to scale. If you are looking for a Zoho CRM partner, we highly recommend working with FWRD.
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Fleur Hole
PAEMAC
IT projects are hard to budget but FWRD ensured full transparency with detailed weekly reports being provided and all new work being costed prior to the work progressing. The end result is a bespoke solution entirely fit for purpose which has met budget expectations. We have been really impressed with how FWRD operate and enjoyed working with them.
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"As a company working in the fast-changing industry of sustainability, we have very complex and varied needs. Frances and her team have been instrumental in not only assessing our processes but being able to suggest better ways to move forward using their expertise in Zoho."
Georgina Cheeseman
Changing Planet Solutions
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Georgina Cheeseman
Changing Planet Solutions
Use this space to share a testimonial quote about the business, its products or its services. Insert a quote from a real customer or client here to build trust and win over site visitors.
Georgina Cheeseman
Changing Planet Solutions
Zoho Partner
FWRD are proud partners of Zoho and have worked with zoho for ten years. We chose to specialise in Zoho software due to their forward thinking approach, wide range of applications, customisation capabilities, competitive price point and integration options. We work closely with the Zoho Support team to expedite customer queries, feature requests and bug reports. As your Zoho Partner our goal is to make the process of implementing and using Zoho joyous!
Zoho Integrations
Whilst FWRD recommends migrating to Zoho applications to reduce costs and centralise your software portfolio, we also specialise in integrating 3rd party software into Zoho. Whether an industry specific solution or a preferred application, we’ll seamlessly connect them with Zoho with the goal to streamline operations and eliminate data duplication. We have a range of different integration options up our sleeve so you can be confident we can make it happen.
Zoho Data Migration
We understand that data migration is a necessary evil in transitioning to any new platform. Our job is to make it as efficient as possible to protect your legacy data. We will only migrate the data that will serve you as you move forward into this exciting new phase for your business. We’ve learnt from experience that the key to success is in the prep work. Once we’ve nailed that, the rest is easy. Click to learn more about the approach we take to ensure a seamless transition.
Zoho Software
Zoho is a comprehensive suite of 50+ business centric software applications built around their core CRM solution. FWRD excels at establishing the unique requirements of your business and tailoring the Zoho system to match. Every software implementation is unique to its business case, requiring knowledge, experience, and creativity from your Zoho consulting partner. We’ll configure, customise, develop and automate to ensure your business utilises the software to its maximum potential.
Reports & Dashboards
Data is valueless without reports and dashboards that help you interpret it then make strategic decisions based on the numbers. FWRD can advise you on the types of data you should be reporting on and implement custom dashboards based on insightful reports to help you bring that data to life. Whether it’s data from Zoho apps or external applications, we can consolidate it into cross-platform reports to help you easily identify data trends and potential problem areas across your entire business operations.
Zoho Support
Done correctly, the software your business relies on is an integral part of your business success. As such it should be maintained and regularly enhanced to reflect the value it represents to your organisation. This requires ongoing support from a team that is both detail orientated and creative in its approach to development and support. We believe this is what sets us apart from the rest. No lock in contracts, just great, responsive service with a serious commitment to problem solving.
Zoho Training
FWRD takes a personalised approach to training and utilises a range of delivery mediums to ensure your team are confident in using the software to its fullest capabilities. We aim to future-proof your training needs with custom screencast videos and user guides. Documenting the set of processes unique to your business creates invaluable support tools and IP, benefiting your current and future workforce.
