Zoho Training


Learn How To Master
Zoho Quickly

Our online training, custom videos and in- house training sessions allow you and your team to learn Zoho in the format that best
suits you.

graduation cap and purple screen on a laptop highlighting zoho training and learning

OUR ZOHO TRAINING SERVICES

At FWRD we believe that effective training is the absolute key to success for any software implementation. That’s why we offer a range of online and offline training services to help you get up to speed with Zoho as quickly as possible.

REMOTE TRAINING

Our remote training service is delivered by Zoho Meeting, a video conferencing software which allows us to support Zoho users far and wide. We use a combination of face-to-camera and screen-sharing functionality to explain key processes and demonstrate how Zoho works in practice for your specific business use case.

CUSTOM TRAINING

We understand that generic training guides are often more of a hinderance than a help, which is why FWRD produce custom training documents according to your unique operational processes. In addition to detailed user guides, we also record custom training videos demonstrating your custom solution, step by step. This valuable intellectual property can be referenced over and over again by existing and future members of your team.

ONE-TO-ONE

We love to train business owners one-to-one to set them on the right path for growth. For larger companies, we recommend that you nominate a CRM champion within your organization who can become the go-to person for all things Zoho. Our role is to train the trainer and ensure they are fully up-to-speed on the best practices that are recommended for your company.

ONLINE TRAINING

FWRD’s online training vault contains over 100 training videos and step by step user guides covering every aspect of Zoho CRM. This on-demand style of training ensures you are able to access the training you need at a time that’s convenient for you, allowing you to work at a pace that suits your learning style. We are committed the continually updating the content as new features roll out.

frances presenting zoho workshop training

GROUP TRAINING

FWRD are experienced in delivering workshop or seminar-style training to groups of all sizes. We can advise you on the content covered depending on your team’s current level of experience, or we can follow your direction to create a training program of your choice. Our primary training goal to ensure a smooth change management process is to help your team feel confident in using the software and generate some excitement about the changeover.

Not sure which training service is right for you?
Contact your FWRD Consultant today for more.